Yesterday I did a training session for an organisation where a senior staff member was struggling to get all the systems in place and get the team on board.
As is often the case when a new person comes into a position, they pick up all the anomalies. This can be very threatening to the rest of the team as it feels like more being added to their already heavy workload.
Another issues is it depends on what country the RN has done the training in or era the person trained in. These all add to an interesting mix in the team.
On top of this there are also caregivers from many cultures working in the facility. Oten they see time being an issue and do not fully understand what their role entails. it is not just to care for the resident it is to observe what is happening to the resident and report it to the RN but they need to know what to report and why. If they dont know what to look for, why would they report it. A resident is giving a whole heap of clues before they become unwell. It is the caregivers that see this. They now need to know the importance of these observations for a RN to make a clinical decision.
So the whole issue comes down to communication and training.
I know it is yet another issue to deal with in an already very heavy work schedule however if you want to reduce your work load and create more time in your day communication and education are essential.
If you are struggling with similar issues why not run a facilitated session with me. I have no history with your organisation that hinders my ability to see and seek clarity. We create a safe place for everyone to discuss the issues and create solutions. It may just be the way for you to create more time in your day. I could just be a great investment.
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